Water Utilities
24-HOUR EMERGENCY NUMBER: Report a Water or Sewer Concern at (972) 721-2281.
Clean Water. Reliable Service.

Rated "Superior" by the Texas Commission on Environmental Quality (TCEQ), the City of Irving Water Utilities Department provides safe, clean, and reliable water to the community.
24/7 Water Management
The department operates around the clock to manage:
- Raw water pumping
- Potable water distribution
- Wastewater collection
This ensures that residents, businesses, and visitors receive high-quality water whenever they need it.
Commitment to Sustainability
Irving Water Utilities plays a key role in conserving, preserving, and sustaining Irving’s water supply through proactive maintenance and infrastructure repair — keeping the city’s water system strong for generations to come.
By The Numbers
Water Utilities
Valley View Municipal Complex
333 Valley View Lane
Irving, TX 75061
M-F, 8 a.m. to 5 p.m.
F: (972) 721-2280
Email Field Operations + Maintenance
Billing Questions + Customer Service
City Hall
825 W. Irving Blvd.
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
Divisions
- Customer Service/Bill Payment
- Engineering
- GIS
- Meter Reading
- Regulatory Compliance
- Water Supply + Pumping Operations
- Water/Wastewater Operations