Water Utilities


24-HOUR EMERGENCY NUMBER: Report a Water or Sewer Concern at (972) 721-2281.


Clean Water. Reliable Service.


Rated "Superior" by the Texas Commission on Environmental Quality (TCEQ), the City of Irving Water Utilities Department provides safe, clean, and reliable water to the community.


24/7 Water Management

The department operates around the clock to manage:

  1. Raw water pumping
  2. Potable water distribution
  3. Wastewater collection


This ensures that residents, businesses, and visitors receive high-quality water whenever they need it.


Commitment to Sustainability

Irving Water Utilities plays a key role in conserving, preserving, and sustaining Irving’s water supply through proactive maintenance and infrastructure repair — keeping the city’s water system strong for generations to come.


News and Videos

Water Utilities

Valley View Municipal Complex

333 Valley View Lane

Irving, TX 75061


M-F, 8 a.m. to 5 p.m.


P: (972) 721-2281

F: (972) 721-2280

Email Field Operations + Maintenance


Billing Questions + Customer Service

City Hall

825 W. Irving Blvd.

Irving, TX 75060


M-F, 8 a.m. to 5 p.m.


P: (972) 721-2411

Email Customer Service


Divisions

  • Customer Service/Bill Payment
  • Engineering
  • GIS
  • Meter Reading
  • Regulatory Compliance
  • Water Supply + Pumping Operations
  • Water/Wastewater Operations