Renew Your Card


Any Irving Library card can be renewed if the customer has no overdue materials or fees posted to the account. Account status is visible online through the library’s catalog.

FULL-ACCESS CARDS - IRVING RESIDENTS OR NON-RESIDENTS

Cards can be renewed in person at the South Irving Library, Valley Ranch Library or West Irving Library. Identification documents from the list of acceptable forms of identification (PDF) must be provided. Non-residents must pay the annual $40 at that time. 


ONLINE RENEWAL OF FULL-ACCESS CARDS 

Irving residents may renew a card without visiting the library by emailing a scanned copy or photo of each of the following acceptable forms of identification to circulation@irvingtx.gov with the subject line “RENEW IPL CARD.” It may take up to two business days for the card renewal to be processed and approved. An email reply will be sent to confirm that the card is renewed. Non-residents will then be able to visit the online payment portal to pay the required annual fee.


NOTE: The library cannot guarantee the security of personal information emailed to the library. 


ITEMS REQUIRED FOR LIBRARY CARD RENEWAL

1. Card information

  1. Current library card number or photo of back of card

2. Online List A - Photo ID (must show complete ID card with clear picture and name)

  1. Valid State-Issued ID or Driver’s License
  2. Government-Issued ID
  3.  U.S. Residency Visa
  4.  Mexican Consular Card

3. Online List B - Address ID (must show name and address)

  1. Current signed lease agreement
  2. Current car or vehicle insurance
  3. Current voter’s registration card
  4. Utility bill from past 60 days


Information About Renewing Special Card Types


Youth Card Renewal

Irving Student Card Renewal

Irving College Card Renewal

Corporate Card Renewal

Texshare Card Renewal

Computer Access Card

Card Renewal by Chat

Renew By Chat

Chat Hours:

10 a.m. to 6 p.m. Monday-Thursday

10 a.m. to 5:30 p.m. Friday and Saturday


To renew a library card more quickly, please connect to a librarian through chat. Jump into the chat, and please have the library card, photo ID (click for examples) and proof of address (click for examples) ready. 


Non-residents can pay the required fee through the online payment portal after the card has been renewed.


Staff will need to verify information. As part of this process, the cardholder will need to upload a picture of the back of the library card, their current photo ID and an address ID showing the correct address. The address ID can be any of the following:

  1. Current signed lease agreement 
  2. Current car or vehicle insurance 
  3. Current voter’s registration card 
  4. Utility bill from past 60 days

More information can be found here:

Items Required for Registration or Renewal by Email

NOTE: The library cannot guarantee the security of personal information emailed to the library or uploaded to the chat service.