Departments

Information Technology

Driving Innovation. Powering Progress.

The Information Technology (IT) Department delivers reliable and innovative technology solutions, managing the city's systems, networks and cybersecurity.

Irving's IT supports efficient operations and enhances communication, ensuring secure and effective digital tools that empower city departments to serve residents and businesses with excellence.

Guiding Principles

Adopt enterprise standards that reduce technical complexity and overall support costs without significantly compromising service quality.
Provide comprehensive security management.
Enhance the city’s business transparency.
Empower our customers and City staff to be self-sufficient through the deployment of appropriate technologies.
Use targeted external partnerships to achieve more with fewer city resources.
Develop and document repeatable processes for IT Operations.
Promote technical competency of the city staff.