Environmental Compliance
A Leader in Water Quality Management
Irving strives to implement best-in-class water quality protection standards and practices for its facilities and projects and, at a minimum, to maintain and implement state and federal water quality standards.
The Roles of Irving's Environmental Compliance Section
Water Conservation
The City promotes water conservation through initiatives, educational programs and community outreach. Find tips and resources to help you save water and protect this vital resource.
Drinking Water Quality
Irving ensures top water quality by implementing state and federal standards. The Department uses innovative actions to maintain excellent water quality and achieve high environmental goals. Download the 2023 Water Quality Report.
Backflow & Cross Connection
Preventing backflow and cross-connections is essential for safe water. We enforce measures to stop contaminants, including regular inspections and maintenance for regulatory compliance.
Fats, Oil, and Grease (FOG) Program
The FOG Program prevents blockages and environmental harm by managing fats, oils, and grease. The Department guides residents and businesses on proper disposal and require food service establishments to use grease interceptors. The Department also regulate liquid waste transporters to ensure responsible waste handling.
Industrial Pretreatment
The Department works with industries to ensure their wastewater meets environmental standards. Ongoing programs includes monitoring, permitting and assisting industries in minimizing pollution and protecting waterways.
Regulatory Compliance
The City adheres to all local, state, and federal regulations to maintain compliance and protect our environment. The compliance team works diligently to stay informed about regulatory changes and implement necessary measures to meet evolving standards. Regular audits and assessments are conducted to ensure continuous compliance.
Community Engagement
Engaging with the community is essential to success. Water staff participates in activities and events and serves on committees to facilitate the protection, improvement and good stewardship of watersheds in North Central Texas. The Department offers educational resources, workshops and events to raise awareness about environmental issues and promote sustainable practices. Please help make a positive impact on the environment.
Why do I have milky colored water coming out of my faucet?
Is it okay to use hot water from the tap for cooking?
Is water with chlorine in it safe to drink?
How hard is Irving's water?
Is the fluoride in my drinking water safe?
By The Numbers
Water Utilities
Valley View Municipal Complex
333 Valley View Lane
Irving, TX 75061
M-F, 8 a.m. to 5 p.m.
F: (972) 721-2280
Email Field Operations + Maintenance
Billing Questions + Customer Service
City Hall
825 W. Irving Blvd.
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
Divisions
- Customer Service/Bill Payment
- Engineering
- GIS
- Meter Reading
- Regulatory Compliance
- Water Supply + Pumping Operations
- Water/Wastewater Operations
Irving City Hall
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