Inspections

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Online Permit Instructions

The City of Irving uses My Government Online (MGO) permit portal to manage the permitting and inspections process. Registered contractors and homeowners visit the MGO portal to make applications, pay for permits, schedule inspections, and view inspection results.


The cut-off time to schedule a same day inspection online is 6 a.m. Monday through Friday. (Inspections are not performed on weekends.)


For instructions on how to create an MGO account and use the platform, refer to our MGO user guide to follow step by step. For technical help with MGO, our support number is (866) 957-3764.


There is also a mobile app to access all the online services. Download the MGO Mobile App to your phone to have it easily accessible for all your permitting needs.


Do you need help adding a permit to your dashboard or need to know how to add an inspection? We now have an MGO Connect Help Guide that can help walk you through the process with screen shots to help the user navigate the system.

Frequently Asked Questions

Where can I get a copy of the International Code books?

Where do I find parking calculations?

I just applied for a new commercial permit. How do I get an address assigned?

How do I document that my building plans are in compliance with the International Energy Conservation Code?

How long will it take to look at a commercial building?