Departments
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- Animal Services
- Arts & Culture
- Capital Improvement Program
- City Attorney's Office
- City Manager’s Office
- City Secretary’s Office
- Code Enforcement
- Communications
- Economic Development
- Emergency Management
- Financial Services
- Fire
- Fleet Services
- Housing & Redevelopment
- Human Resources
- Information Technology
- Inspections
- Library
- Municipal Court
- Parks & Recreation
- Planning
- Police
- Purchasing
- Solid Waste Services
- Traffic & Transportation
- Water Utilities
City Departments at a Glance
The City of Irving has 3,400 employees working across 16 departments. Their focus is on delivering world-class services, programs and support to Irving residents and businesses.
This department listing is designed to provide visitors a quick sense of each department's main responsibilities and programs. For a more in-depth search of city departments and the services they provide, use the Service Finder.
Animal Services
Irving Animal Care Campus
4140 Valley View Lane
- 1 to 6 p.m. Tuesday-Friday
- Noon to 5 p.m. Saturday
- Closed Sunday, Monday
F: (972) 721-2106
Email Animal Services
Arts + Culture
Irving’s Department of Arts and Culture enriches the community by fostering creativity, celebrating diversity and promoting engagement through artistic and cultural experiences.
The department supports local artists, hosts vibrant events and manages cultural venues that inspire and connect residents and visitors alike.
Capital Improvement Program
- Road Construction
- Infrastructure
- Water + Wastewater
- Real Estate
- Drainage + Stormwater
- Litter Control
City Hall
825 W. Irving Blvd.
2nd Floor
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
F: (972) 721-2592
City Attorney's Office
City Hall
825 W. Irving Blvd.
4th Floor
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
F: (972) 721-2750
Email the City Attorney's Office
City Manager's Office
- Budget Executive Summary
- Strategic Plan
- Legislative Insider
- Resident Survey
- Government Transparency
- Irving 360 Civic Academy
- Retention + Recruitment
- Legislative Insider
- ILIFT Intern Program
City Secretary's Office
- City Records
- Elections
- Agendas + Minutes
- Boards + Commissions
- Open Records/Open Meetings
- Claims Against City
- Lobbyist Registration
City Hall
825 W. Irving Blvd.
4th Floor
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
Email the City Secretary's Office
Code Enforcement
- Garage Sale Permits
- Short-Term Rentals
- High Grass + Weeds
- Carports
- Mosquito Treatment
- Submit a Complaint
- Codes + Ordinances
- Parking + Vehicles
- Violation Citations
City Hall
825 W. Irving Blvd.
3rd Floor
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
F: (972) 721-3634
Communications
- ICTN.tv
- City Spectrum
- Newsletters
- Neighborhood Association Services
- Press Releases
- Social + Digital Media
City Hall
825 W. Irving Blvd.
4th Floor
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
F: (972) 721-7605
Economic Development
- Small Business Services
- Economic Incentives
- Fosters Innovation
- Supports Business Community
- New Economic Development
City Hall
825 W. Irving Blvd.
First Floor
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
Office of Emergency Management
- Outdoor Warning System
- iAlert Community Notifications
- Emergency Preparedness
- Public Education + Community Outreach
City Hall
825 W. Irving Blvd.
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
Financial Services
- Budget
- Annual Financial Reports
- Public Improvement Districts (PIDs)
- Property Taxes
- Fiscal Transparency
City Hall
825 W. Irving Blvd.
4th Floor
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
F: (972) 721-2733
Fire
- EMS + Firefighters
- Fire Safety
- Fire Code Inspections
- Fire Academy
- Employment
- Fire Safety Education
Emergencies: Call 911
Fire Administration
845 W. Irving Blvd.
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
F: (972) 721-2795
After-hours: (972) 721-2308
Fleet Services
Housing and Redevelopment
- Homeless Prevention
- Rapid Rehousing
- Emergency Home Repairs
- Heritage District Redevelopment
- ADA Home Repairs
City Hall
825 W. Irving Blvd.
1st Floor
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
F: (972) 721-4813
Human Resources
City Hall
825 W. Irving Blvd.
3rd Floor
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
F: (972) 721-2582
Information Technology
City Hall
825 W. Irving Blvd.
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
F: (972) 721-2560
Inspections
City Hall
825 W. Irving Blvd.
2nd Floor
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
Library
- Books
- Digital + Online Assets
- Story Times
- Book Clubs
- Crafts + Make It Yourself Zones
- Cultural Enrichment Programs
South Irving Library
Valley Ranch Library
West Irving Library
M-Th, 10 a.m. to 9 p.m.
F + Sat, 10 a.m. to 6 p.m.
Sun, 1 to 5 p.m.
Municipal Court
- Warrants + Tickets
- Options for Minors
- Jury Service
- Alternative Court Programs
- Citation + Docket Search
- Request Court Records
Irving Criminal Justice Center
305 N. O'Connor Road
Irving, TX 75061
Mailing Address:
Irving Municipal Court
P.O. Box 152288
Irving, TX 75015-2288
M-F, 8 a.m. to 5 p.m.
Closed City Holidays
F: (972) 721-2383
Juvenile Services
Warrants + Compliance
Parks and Recreation
- Special Events
- Recreation Centers
- Aquatics + Lifeguards
- Park + Trails
- Senior + Teen Programs
- Field + Facility Rentals
Jack D. Huffman Community Building
801 W. Irving Blvd.
2nd Floor
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
F: (972) 721-2658
Email Parks & Recreation
Planning
- Land Use Codes + Ordinances
- Plans, Reports + Maps
- Zoning
- TABC Permits
- Neighborhood Planning
- Impact Fees
City Hall
825 W. Irving Blvd.
2nd Floor
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
Phone: (972) 721-2424
Fax: (972) 721-2422
Police
- Community Programs
- Criminal Investigations
- Detention + Evidence
- Patrol
- Professional Standards Division
- Training Academy
- Internal Affairs
Emergencies: Call 911
Criminal Justice Center
305 N. O'Connor Road
Irving, TX 75061
North Station
5992 Riverside Blvd.
Irving, TX 75039
Non-Emergency Dispatch
Purchasing
Purchasing Division Building
835 W. Irving Blvd.
Irving, TX 75060
Phone: (972) 721-2631
Fax: (972) 721-2568
Solid Waste Services
- Waste Collection
- Recycling
- Container Rental
- Brush + Bulky Collection
- Landfill
- Special Waste
Hunter Ferrell Landfill
110 E. Hunter Ferrell Road
Irving, TX 75060
Senior Discount
Waste Collection Division
Waste Disposal Division
Traffic and Transportation
- Street Operations
- Signs + Markings Operations
- Traffic Counts
- Traffic Signal Operations
- Environmental Stewardship
Valley View Municipal Complex
333 Valley View Lane
Irving, TX 75061
M-F, 8 a.m. to 5 p.m.
P: (972) 721-2646 / (972) 721-2201
F: (972) 721-2206
Email Traffic & Transportation
Pothole Hotline
P: (972) 721-7303 (leave message)
Water Utilities
- Residential Irrigation Services
- Water Service
- Wastewater + Storm Drains
- Water Quality Report
- Fire Hydrant Meter Rentals + Maintenance
Valley View Municipal Complex
333 Valley View Lane
Irving, TX 75061
M-F, 8 a.m. to 5 p.m.
F: (972) 721-2280
Email Field Operations + Maintenance
Billing Questions + Customer Service
City Hall
825 W. Irving Blvd.
Irving, TX 75060
M-F, 8 a.m. to 5 p.m.
Irving is WWC Certified

The City of Irving achieved What Works Certification at the Silver level in 2021. The program evaluates the extent to which city leaders incorporate data and evidence in their decision-making. Learn more.
Stream City Council Meetings Live

Click here to stream City Council Meetings Live and watch past meetings.
Irving City Hall
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